Privacy Policy

1. Introduction

Useresumate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume optimization service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, and password (managed by Clerk)
• Profile Information: Professional title, industry, and preferences
• Payment Information: Billing details processed securely through Polar

2.2 Resume Content

When you upload or create resumes, we collect:

• Resume text and formatting
• Work history, education, and skills
• Contact information included in your resume
• Job descriptions you provide for optimization

2.3 Usage Data

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and features used
• Time spent on the Service
• Referring website or source

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Parse and analyze your resume content
• Generate AI-optimized resume versions
• Provide ATS compatibility scoring
• Store and manage your resume versions
• Process payments and manage subscriptions

3.2 AI Processing

Your resume content is processed by AI models to:

• Extract and structure resume information
• Generate optimized content tailored to job descriptions
• Identify keywords and skills alignment
• Provide improvement recommendations

Important: We do NOT use your personal resume data to train our AI models. Your data is used solely to provide services to you.

3.3 Communication

• Send service-related notifications
• Respond to support requests
• Send marketing communications (with your consent)

3.4 Service Improvement

• Analyze usage patterns to improve features
• Debug and fix technical issues
• Develop new features and services

4. Third-Party Services

We use trusted third-party services to operate our platform:

5. Data Retention

We retain your data for as long as necessary to provide our services:

• Account Data: Retained while your account is active
• Resume Content: Stored until you delete it or close your account
• Usage Logs: Retained for up to 12 months for analytics
• Payment Records: Retained as required by law (typically 7 years)

When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication with multi-factor options
• Regular security audits and monitoring
• Access controls limiting employee access to data
• Secure cloud infrastructure with SOC 2 compliance

7. Your Rights

Depending on your location, you may have the following rights:

7.1 For All Users

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Delete your account and associated data
• Export: Download your data in a portable format

7.2 GDPR Rights (EU/EEA Residents)

• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

7.3 CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Understand how users interact with our Service

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

9. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will notify you via email or prominent notice on our Service.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

We will respond to your request within 30 days.